Privacy Policy

Prod Dam Crappy is a distributor of legal downloads of sound samples and loops. We are the world’s largest distributor of LEGAL downloads for musicians, producers, DJs, recording studios, film and soundtrack producers, advertising executives, and anyone who wants the creative freedom to create smash hits, killer tracks and raise their productions to the next level.


When you visit our site, sign up to our newsletter and purchase from our site, you’ll share some information with us. We want to be clear and concise in telling you exactly how we collect and use this information. We want to be clear about the choices you have to control the collection and use of your information. We also want to show you how you can access, update and remove your information.

If you have any questions about our Privacy Policy do not hesitate to contact us.

There are three main ways in which we collect personal information about you:

  1. Information you choose to give us.
  2. Information we get when you use our services.
  3. Information we get from third parties.

Data Controller

The data controller responsible for your information is Prod Dam Crappy, which you can contact at:

Email:
support@tunetradrrecords.com


1. Information You Choose to Share with Us

When you sign up to our weekly newsletter we collect your first name, surname and email address. We use this information to send you the weekly newsletter.

When creating an account on our site we collect your name, email address, billing information and optional information such as phone number and company name, and opt-in boxes for the weekly newsletter and new arrivals email. This is so you can purchase products on our site as well as:

  • Re-download purchased products
  • Subscribe for Latest Product News
  • Receive the latest industry news
  • Store your wishlist
  • Store your playlist
  • Receive curated product suggestions via email based on your previous purchases

You can withdraw this information at any time.

Never input any information that you do not want to. Contact us with any issues you have.


2. Information We Collect When You Use Our Website

When you visit our site, we collect information using cookies and other technologies, including:

  • Which page you arrived on
  • Which pages you visited
  • Which demos you played
  • What you added to your cart
  • What you purchased
  • Which page you exited on
  • What you searched for

We may also collect information such as:

  • Which city and country you are in
  • Your internet provider
  • Your IP address
  • Web browser type
  • Payment method
  • Username and password
  • Date of purchase
  • Time spent on site
  • Time spent on individual pages
  • Pages you visited before or after navigating to our website

3. Information Collected by Third Party Cookies and Other Technologies

We collect information when you click on an external ad for our site. For example, if you click a link to our site on social media, we can use these statistics to know if these ads are driving traffic to our site.

If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device.


How and Why We Use Information

The main reason we use information is to improve our website and service. The information we collect helps us understand:

  • What products you like
  • How much customers spend on average
  • How you interact with the site
  • How you arrive at the site

This data collection helps us market and remarket effectively and provide a more personal service.

All of this information helps us create a better experience for our customers by:

  • Developing and improving products and services
  • Communicating with you via email about products, promotional offers and updates
  • Monitoring and analysing trends and usage
  • Personalising the service through remarketing and advertising
  • Finding similar audiences for marketing purposes
  • Enhancing the safety and security of our website
  • Verifying identity and preventing fraud or illegal activity
  • Improving cookie-based services and user experience
  • Enforcing our terms and conditions and policies

How We Might Share Information

We may share your information:

  1. With third party service providers who perform services on our behalf
  2. With sellers who provide goods through our services
  3. For legal reasons, if we reasonably believe disclosure is needed to:
  • Comply with valid legal process, government request, or law
  • Investigate or enforce Terms of Service violations
  • Protect our customers or others’ rights, property and safety
  • Detect and resolve fraud or security concerns

During fraud investigation, we may also pass IP, email address, billing city and postcode to a third party anti-fraud service.

  1. With third parties as part of a merger or acquisition. If Prod Dam Crappy becomes involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or part of our business, we may share your information with that company before and after the transaction closes.

We may also share aggregated, non-personally identifiable or de-identified information.


Analytics and Advertising Services

Provided by Others

We may allow other companies to use cookies, web beacons and similar technologies on our services. These companies may collect information about how you use our services over time. This may be used to analyse and track data, determine content popularity, and understand online activity.

Some companies may use information collected to measure advert performance and deliver relevant adverts on our behalf, including on third-party websites and apps.

For example, if you visit certain pages, add products to your cart and then leave the site, you may see adverts personalised to your activity or receive abandoned cart emails.

Provided by Us

We may collect information about your activity on third-party services that use cookies and technologies provided by us. We use this information to measure advertising performance, deliver relevant adverts, and track campaign efficiency.


How Long We Keep Your Personal Information

After you make a purchase, you download the relevant files. Sometimes files are misplaced and you may need to contact us again to re-download the product(s). To keep a record of customer purchases, we must keep your personal details so we can grant access to re-download purchased content.

We keep your personal information until it is no longer needed to provide products and services to you.

If you wish to be deleted from our system, you can contact us and we will delete your information. Please note: if you request deletion, ensure you keep a copy of your receipt, as this is your license to use the content you purchased in a track, royalty-free.


Control Over Your Information and Your Legal Rights

You can:

  • Unsubscribe to our newsletter at any time
  • Update your personal information at any time
  • Delete your account at any time

You also have the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing where we rely on legitimate interest
  • Request restriction of processing
  • Request data transfer
  • Withdraw consent at any time

If you wish to exercise these rights, please contact us at:


Email: support@tunetradrrecords.com